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  1. TextYess
  2. Troubleshooting & Problem-solving

Troubleshooting & Problem-solving

Find solutions to common issues, resolve errors, and get tips to keep TextYess running smoothly.

Campaigns

  • My WhatsApp campaign test shows a non-clickable call-to-action button. How can I fix it?
  • What should I do when I see the message “Error during campaign creation. Try again”?

Flows

  • Why didn’t the abandoned checkout flow stop after a customer completed a purchase?
  • How do I send a COD (Cash on Delivery) verification message?
  • How can I delete an automation?

AI issues

  • Improve AI Responses from Conversations
  • Why is the AI recommending out-of-stock products?
  • What should I do if the AI responds incorrectly?

TextYess Help Center